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Accounts Receivable / BtB Collections Specialist


Akron, OH, US

Company:  Goodyear

Location: Akron, OH
Sponsorship Available:  No
Relocation Assistance Available: No 


Position Description:

The Accounts Receivable / Collections Specialist will join an existing team specifically responsible for handling internal and external inquiries about Customer trade receivable accounts. The position is responsible for managing the delinquency on a portfolio of accounts.  This position will focus on providing outstanding customer service.


Principal Responsibilities:

  • Contacting customer’s monthly to ensure payments are made by the due date
  • Verify the validity of account discrepancies by obtaining and investigating information from the customer, sales team and other departments.
  • Resolve collections by examining customer’s payment process, payment history and billing setup and coordinating customer contact with the Credit Manager and/or Sales Teams.
  • Field incoming calls and emails, providing outstanding service to both internal and external customers.


Required Experience and Education:

  • Bachelor's Degree in accounting/finance or Business Related field.
  • 0-2 years accounting, finance, or business experience preferably in AR / Collections.


Knowledge, Skills & Abilities:

  • Knowledge of computer systems: MS Office products, (especially Excel, Word, PowerPoint). SAP experience preferred.
  • Analytical and problem-solving skills.
  • Interpersonal skills that establish and maintain excellent relationships and credibility quickly.
  • Ability to support accounting/finance decisions with logical evidence and persuasively present position.
  • Ability to communicate or present information, both verbally and written effectively with all levels of the organization


Goodyear is one of the world’s largest tire companies. It employs about 63,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to


Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Accounts Receivable, ERP, SAP, Collections, Finance, Technology