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Customer Master Maintenance Specialist

Date: Feb 15, 2021

Location: Akron, OH, US

Company: Goodyear

Location: Akron, OH 
Sponsorship Available:  No
Relocation Assistance Available: No 



The Customer Master Maintenance Specialist will join an existing team specifically responsible for handling internal and external inquiries regarding Customer Master Setup and its relationship to accurate and on time invoicing. The position is responsible for managing a work queue of new account setups as well as continued customer master updates allowing for timely payment. From a customer service perspective, the position would be responsible for all aspects of master data management and problem resolution. This position will focus on providing outstanding customer service to internal and external customers.


  • Initiate new account setup, working with field sales and customers.
  • Maintain established accounts on an ongoing basis allowing for an automated billing process to execute accurate and timely billing
  • Maintain published account manual with specifics to all aspects of account management


Required Experience and Education:

  • Bachelor's Degree in accounting/finance or related field.
  • 0-2 years accounting, finance, or business experience preferably in Customer Master Data Maintenance.


Knowledge, Skills & Abilities:

  • Knowledge of computer systems: MS Office products, (especially Excel, Word, PowerPoint). SAP experience preferred.
  • Analytical and problem-solving skills.
  • Interpersonal skills that establish and maintain excellent relationships and credibility quickly.
  • Ability to support accounting/finance decisions with logical evidence and persuasively present position.
  • Ability to communicate or present information, both verbally and written effectively with all levels of the organization.

Goodyear is one of the world’s largest tire companies. It employs about 63,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Maintenance, ERP, Field Sales, SAP, Manufacturing, Technology, Sales