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Network Firewall / Proxy Engineer

Date:  Jul 13, 2021

Akron, OH, US

Company:  Goodyear

Location: US-OH-AKRON-CORP-HDQTRS-2110   
Sponsorship Available:  No
Relocation Assistance Available: No 


Position Description:

The Network Firewall / Proxy Engineer  is a member of the Global IT Infrastructure Services organization responsible for professional and technical work related to network and telecommunications services. This is an advanced service supporting role primarily responsible for the transitional and operational tasks and duties in support of network service implementations that span across a broad range of global network services and solutions around Firewall technologies, including Cisco routers and switches, F5 load balancer, Web proxy (Bluecoat, Zscaler, Umbrella…), Checkpoint, Palo Alto and Cisco firewalls


Principal Responsibilities:

  • Service Transition Processes: Knowledge Management, Change Management, Asset & Configuration Management, Release & Deployment, Transition Planning & Support, Service Validation & Testing, Evaluation.
  • Service Operation Processes: Incident Management, Problem Management, Event Management, Request Fulfillment, Access Management, Operations Management. Responsible for one or more low complexity/criticality services or technologies. Works with/across global/regional/local IT teams by providing intermediate/advanced consultation for responsible services.
  • Leverage data to identify, justify, recommend and implement system improvements, which leverage new or existing technologies Interact with internal customers in the evaluation, testing, and implementation of IT business solutions. This could include: presentations on how to apply Information Technology, strategies for implementing IT solutions, and assistance in costing exercises. Plan, document, implement, and debug network solutions and related software, systems. Incumbent may be required to do intermediate/advanced configuration or system modifications to those environments.
  • Evaluate business and functional requirement documents, recommending solutions, project planning, and identifying training needs. Troubleshoot intermediate to advanced problems reported by internal customers systems, or team members; escalating to upper level associates as appropriate. Manage small to medium projects within area of specialization and across functional groups. Provides technical leadership for small to medium project teams. Lead intermediate/advanced problem resolution and documentation which may span functional areas.
  • Manage small and complex projects within area of specialization. May be required to perform activities associated with Technical Delivery Management (TDM) of one or more services. TDM includes ownership, maintenance, publishing and enforcing standard implementation, configuration, versioning, standardization penetration reporting, 24 month roadmap, awareness of common incidents, and involvement in Problem Management for supported services. TDM also includes participating in Continuous Service Improvement and consumption & capacity management
  • Participate in an Emergency On-Call Rotation for after-hours and weekend support. Flexible schedules and 24x7support availability (generally scheduled in advance) may be required as necessary to support the technical needs of our customers


Required Experience and Education:

  • Bachelors’ degree in MIS, Computer Science, Engineering, Technology, Business or in lieu of degree 10 years of IT experience 
  • Masters’ degree desired
  • 5 or more years of experience in the work field involving 1 or more of the following: Cisco LAN Networking Data and Voice Communication Transports, Cisco WAN Networking Data and Voice Communication Transports, Cloud infrastructure, Mobile Voice Communication Services.


Personal Skills/Attributes/and Qualifications:

  • High effective Verbal, Written and Documentation Skills.
  • Excellent Analytical and Problem Determination Skills.
  • Highly effective Organization and Time Management Skills.
  • Ability to energize and lead Technical Teams



Goodyear is one of the world’s largest tire companies. It employs about 63,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to


Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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