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Retail HR Specialist 2

Date: Dec 1, 2018

Location: Akron, OH, US

Company: Goodyear

Requisition ID: 44891 
Sponsorship Available: No 
Relocation Assistance Available: No 

Goodyear. More Driven.




Primary Purpose:

The HR Specialist 2 – Retail acts as business partner and consultant in the COO HR organization. 


They will collaborate with HR, Store and District Leadership to provide support for key Human Resource and business imperatives focusing on Talent, Leadership, Organization and Culture. This role will have responsibilities around compliance, associate relations, performance management, merit planning, affirmative action, staffing, safety, training, engagement and partnership with our payroll and benefit providers. 


The position will also be responsible for the design and implementation of significant projects that will add strategic value to the entire COO organization.  They will play a key role in mentoring and helping direct work of team members in strong partnership with the HR Manager (while continuing to be a strong individual contributor in the HR Specialist function). 


The HR Specialist – Retail will have full knowledge of Retail policies and procedures to provide direction to management and associates as needed. The position will be the primary specialist on the application of those policies, including disciplinary outcomes.             


Primary Responsibilities:

  • Act as a business partner to Store and District management teams on people and organizational issues.  Give direction to managers based on company policy, collective bargaining agreements, applicable laws and best practices.  Partner with key Retail roles to analyze talent strategies/staffing levels for optimal productivity for the business. Drive succession planning process for key talent pools.  Partner with the Learning and Development team to align training and development resources/programs and plans to ensure ready now successors within the businesses.  Lead key HR projects, such as turnover reduction, onboarding improvement, policy and procedure alignment, and various others depending on changing business needs and object  
  • Manage associate relations with Store and District leadership.  Act as a collaborative partner on people, social, and organizational issues.  Provide direction to managers based on company policy, collective bargaining agreements, applicable laws and past practices. This may include employee complaint investigations with appropriate follow-up through collaboration with Goodyear's legal counsel. Provide careful review and approval of disciplinary actions and terminations and make recommendations for corrective action based on past practice and company policy.   This may require on-site visits to store locations to maintain employee relations, audit standards and policy compliance.              
  • Partner with COO Compliance Specialist to maintain internal and external standards.  Including but not limited to EEOC, Affirmative Action, OSHA, Business Ethics, corporate HR initiatives and processes and employment/labor laws.  This also includes review and approval of transfers, promotions and pay increases.  Assist the HR Manager on ensuring team assignments stay on track and are accomplished with quality results.           
  • Facilitate performance management processes across the Retail Stores and Districts to recognize high potential associates and address low performers.  Drive process compliance, ensure proper associate feedback to progress toward a high performance organizational culture.  Help identify and coach talent to align to HR department goals and Goodyear values.                           



  • Bachelor's Degree     
  • Master's Degree preferred
  • 5-8 years’ experience as an HR Professional, required. PHR/SHRM Certification, preferred.
  • Experience within retail, mulit-unit or multi-state organization, preferred
  • Proven experience with Microsoft Office suite
  • Experience wih both union and non-union environments, preferred
  • Experience with investigation, analyzing and solving complex associate relations issues
  • Ability to work with and maintain confidential information                                                                                            



Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information. 

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Payroll, QA, Quality Assurance, HR, Employee Relations, Finance, Quality, Technology, Human Resources

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