Senior Instructional Designer - Sales Capability

Requisition ID: 126375 
Sponsorship Available: No 
Relocation Assistance Available: Yes 

Goodyear. More Driven.

About the Position

The Senior Instructional Designer - Sales Capability role will support All Americas Sales (North America Consumer, Commercial, Retail, Commercial Tire Service Center [CTSC], Retread, Aviation, etc.) learning and development (L&D) initiatives by leading the creation of multi-channel learning solutions (eLearning, instructor-led, blended, content curation, etc.) that align with business needs and produce measurable results. The incumbent will accomplish these results by using instructional design methodologies, adult learning theory, and cognitive science to create learning experiences that drive performance change.

This role will partner with top-level business leaders and subject matter experts (SMEs) to devise/implement multi-function comprehensive learning and evaluation strategies. The associate will proactively share expertise on adult learning theory, performance, and instructional design to drive business outcomes through learning and non-learning solutions.

The individual will manage several complex and multi-faceted projects/programs from beginning to end, including timelines, training approach, resources, SME feedback and review process, testing, rollout procedures, communication and development, etc.

Primary Responsibilities 

• Design and develop web-based training solutions (including storyboards, prototypes, graphics and animations, audio, etc.). Test/Implement solutions in accordance with business needs and learning management system (LMS) guidelines.
• Develop evaluation strategy to determine the effectiveness of training programs and reinforce learning.    
• Consult with senior-level business leaders to determine performance goals, learning objectives, and project/program requirements (including technology, time, cost, audience/task analysis, etc.) that span the entire region/enterprise.
• Drive appropriate and sustainable learning/non-learning solutions to fit the target audience, achieve learning objectives, and reinforce desired behaviors. Mentor other Sales and Customer Capability associates on needs analysis and project management.
• Design/Develop instructional materials for instructor-led (classroom or virtual) training (facilitator/participant materials, performance support, and evaluation tools) that are easy to use, visually appealing, and accomplish business/learning objectives.
• Actively and effectively manage multiple projects and/or programs concurrently. Develop evaluation strategy to determine the effectiveness of training programs and reinforce learning. Deliver in-person and virtual training occasionally. Create train-the-trainer strategy/tools and prepare master facilitators.
• Mentor Instructional Designers on design processes and tools used (authoring software, delivery platform, design/development standards, LMS tool use, evaluation, etc).
• Actively research best-in-class learning organizations and processes to understand emerging trends, tools, and processes in sales learning in order to work to incorporate these trends, tools, and processes within Goodyear. Inform/Communicate to Sales and Customer Capability team on these trends that align with business needs and strategies, as well as diverse needs of learners within the Sales organization.
• Manage third-party design/development vendor relationships and engagements throughout the entire procurement process.
• Participate in annual operating plan (AOP) process by forecasting annual learning spend, developing business case, and managing learning engagements to meet established AOP requirements. 

Required Education and Experience

• Bachelor's Degree in related field.
• Master’s Degree desired.
• 5 or more years of experience designing/developing a variety of learning solutions as well as effectively managing multiple projects, stakeholders, and SMEs, while communicating regularly with business leaders and SMEs
• Experience applying instructional design, curriculum development methodologies, and learning strategies in corporate learning programs
• Extensive experience with technical and creative writing, editing, graphic design, and project management for innovative ideas/solutions

Desired Skills and Abilities

• Expert knowledge of Microsoft Office products
• Expert knowledge of Adobe Creative Suite (especially InDesign, Illustrator, Photoshop/Fireworks), Articulate Storyline, and audio/video integration and editing
• Knowledge of Sharable Content Object Reference Model (SCORM)/Aviation Industry Computer-Based Training Committee (AICC) requirements and Adobe Captivate
• Proficient in complex problem-solving, project/resource estimation, project management, building relationships, and communication

About The Goodyear Tire & Rubber Company 

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate. 

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.