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Senior Talent Management Systems Specialist / SuccessFactors

Date: Feb 21, 2019

Location: Akron, OH, US

Company: Goodyear

Location: Akron, OH   
Sponsorship Available: No 
Relocation Assistance Available: No 



About the Position

The Senior Talent Management Systems Specialist / SuccessFactors Specialist supports Goodyear’s Human Capital Strategy, processes and tools, so that leaders can identify and develop their talent. This includes designing and monitoring the flow of data to and from the talent modules, data flows between the modules and HR Connect and Workday. Additional responsibility includes supporting the configuration, implementation, maintenance, operation, and ongoing administration, communication and system security of the modules. Ensure adherence to organizational processes, policies and guidelines. Additionally, this role serves as a backup to the Senior Talent Acquisition Business Process Specialist in support of SuccessFactors Recruiting Modules to include Succession, Performance and Goals, and People Profile.


Primary Responsibilities

  • Oversee the daily administration of the 3 talent modules. Partner with HR COE’s and other system administrators to configure, maintain, and operate the environment to reflect and communicate our business processes. Maintain system security roles and supporting content (for example, profiles, forms, updates to notifications, templates, pick lists, settings, field labels, etc.)
  • Partner with other internal colleagues including 3rd party vendors as needed for system maintenance. Work with SAP SuccessFactors and/or 3rd party providers to keep up-to-date on quarterly release system specifications, managing system changes, and communicating updates to impacted stakeholders. Create and update system processes, procedures and support documentation for each release. Perform quality assurance checks on system configuration, and test workflows.
  • Troubleshoot and resolve problems related to upgrades, releases, fixes, & enhancements. Provide end user support to ensure adoption and ease of use. Ensure alignment and knowledge transfer. Perform regular system monitoring, verifying the integrity and availability the system. Create, change, and deactivate user accounts for systems access as needed. Execute mass data changes as needed.
  • Partner with other managers to configure analytics (for example, preparation and delivery of reports), including the measurement strategy and frequency of reports, Create ad hoc reporting and dashboards. Manage global compliance to established policies, procedures and governance. Point of contact for any escalation issues.


Required Education and Experience

  • Bachelor’s degree in IT, HR, Business or related field or 10+ years of experience in talent system management.
  • Master’s degree preferred.
  • 5+ years’ experience in supporting a commercial talent systems such SuccessFactors
  • 3-5 years’ experience in talent process improvement.
  • Previous experience gathering requirements, configuring, testing and implementing software.
  • Previous experience designing and delivering system and functional training.


Desired Skills and Abilities

  • Project management skills
  • Ability to communicate at all levels of the organization – to both technical and business audiences
  • Excellent documentation and written communication skills
  • Strong problem-solving and troubleshooting skills
  • Strong relationship skills – both internal and external



Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information. 

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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