Billing & Care Administrator - English Speaker

Start something great today. Go Goodyear

Main Responsibilities

• Maximize customer satisfaction related to service and behavior by ensuring efficient and effective interaction with internal and external customers;
• Follow defined standards and guidelines and propose improvements in line with the company Class-A mindset;
• Maintain a close working relationship within Supply Chain, Pricing department and regional Process & Systems team;
• Continuous communication to enable the best decision based on the latest available information;
• Be aware of and understand the wider business environment;
• Invoicing complete- and correctness: billing due list and error handling;            
• Blocked documents: price-checks and removal of billing blocks;                                            
• Rebate agreements: settlement and reversal of unused accruals;                       
• Invoice claims and disputed amounts: credit-/ debit note handling;
• Responsible to contribute specific expert knowledge to the appropriate business area to drive improvements for processes, systems or tools.

Our offer:

• Pay for Performance incentive plan.

• Recognize and reward success.
• Provide adequate health care: medical subscription & eyeglasses reimbursement.
• Protect our associates during unexpected moments in life: life insurance, employee assistance program, aid allowance.
• Support your personal plans through the Flexible benefits budget. 
• We truly believe in a healthy balance between your personal and professional life, through:
  • Flexible work schedule - specific to the activity /department.
  • Hybrid work schedule
  • Vacation: 25 days/year
  • Additional days off for special events.
  • Library Subscription through Bookster
• Easter and Christmas Allowance
• Referral bonus for new colleagues recommended by you.
• Discount price to purchase Goodyear tires.
• Discount offering for products and services through agreed partnership.
• We provide the resources to continue developing your abilities and career to realize your full potential: whether it’s learning from assignments, exposure to new experiences or coaching and mentoring.
• Fun and CSR team is delegated to coordinate team events or community support initiatives.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.