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Billing Process Coordinator

Date: Jan 10, 2019

Location: Bucharest, B, RO

Company: Goodyear

Goodyear Talent Acquisition Representative: Cristina Valentina Negoita  
Sponsorship Available:  No
Relocation Assistance Available: No 

GBS Business Process Coordinator

Billing Operations EMEA



  • 5 years of overall work experience, of which 2-3 years as a Process Coordinator;
  • Work experience in Billing & Systems Operations, Customer Administration or Customer Service area (desired);
  • Profound Project management and training skills;
  • Profound IT skills especially in SAP R/3 (SD-Modul) and Microsoft Office;
  • Additional knowledge in any other Pricing- or CRM-System would be an advantage;
  • Ability to perform in an international team and work cross-functional;
  • Being independent and fulfil requirements within scope and on schedule;
  • Communicate and behave professional both verbal and non-verbal in the appropriate environment;
  • Fluent in English;


Main responsibilities:

  • Standardization and alignment of billing related processes for all European markets;
  • Build expert knowledge of the involved systems and processes;
  • Investigates the discrepancies and possible issues, analyses and distributes the solution in accordance with the request and the standard operation procedures;
  • Identifies process improvement opportunities and comes up with initiatives;
  • Maintain a close working relationship within Supply Chain, Pricing department and regional Process & Systems team;
  • Provide trainings and actively sustains the new joiners in terms of process and system learning and understanding;
  • Communicate and align with the Team Leaders and the Manager in terms of the analyses she/ he performs;
  • Solution Identification and implementation across all markets of a Billing Operations ticketing and claim tool which will enable us to keep track of all incoming requests and which will also be a base of metrics calculation;

Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to


Job Segment: ERP, Accounts Receivable, Supply, Procurement, SAP, Technology, Finance, Operations

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