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Business Process Architect IT Retail


Bucharest, B, RO

Company:  Goodyear

Goodyear. More Driven.


Business Process Consultant IT


This Business Process Consultant is responsible for executing projects related to implementation of Goodyear’s own Point of Sales solution. Evaluates existing processes, organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements.


The first job of Business Process Consultant will be:

  • Support Goodyear’s Franchise partners to use Goodyear’s own Point of Sales solution for Tire Fitters, Garages and Car Service stations.  
  • Model and optimize business processes in ​​the area of trade and the related subjects like logistics, stock management, financial accounting and controlling.
  • Maximize customer satisfaction in processes or systems through efficient and effective interaction as well as collaboration with all stakeholders.
  • Give support to partners remotely and on site.
  • Align internal and external stakeholders on the further development of the solution with a focus to define standardized processes and solutions.
  • Work in an international team with multiple stakeholders to create and maintain an European solution.



  • Experience with small sized ERP solutions, preferable Microsoft Dynamics NAV.
  • Bachelor's degree in IT, business informatics, business administration or related fields.
  • 3-5 years’ work experience in the field of IT Business Software.
  • Secure communication in Romanian and English to internal and external stakeholders. Bulgarian language is desirable.
  • Experience and knowledge in project management.
  • Willing and able to travel in Roamania, Bulgaria, Central Europe and EMEA.
  • Responsibility, independence and accountability.
  • Good time management / Ability to work under time pressure.
  • Problem-Solving Skills.
  • Teamwork and Leadership.
  • Communication and Presentation Skills.


Additionally nice to have:

  • Practical knowledge of business processes (Finance/ Accounting/ Logistic in Retail).
  • Working experience with COGNOS.


We offer:


  •  Interesting job position in an international environment with English usage on a daily basis and insights into many European cultures.
  • Contract of full-time employment with appealing employment conditions.
  • Great career development opportunities in one of the world’s largest tire companies with global footprint and recognition.



Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

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