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GBS Team Lead Procurement Data Management

Date: Dec 6, 2018

Location: Bucharest, B, RO

Company: Goodyear

Location: RO - ROMANIA SRL   
Goodyear Talent Acquisition Representative: SIMONA CRISTINA CHELES  
Sponsorship Available:  No
Relocation Assistance Available: No 


The GBS EMEA Procurement Data Management Team Lead in the SSC is primarily responsible for managing day to day operations in the SSC, by overseeing the execution of Procurement Data Management activities for dedicated clusters within agreed SLAs in the most efficient and effective way. These activities include: building and maintaining catalogs/contracts, support supplier onboarding activities, and providing helpdesk support to stakeholders


Ensures process/policy compliance, troubleshooting and first-line problem solving


Builds and drives CI culture in the team by encouraging and facilitating exposure of ideas:

·        Recommends and introduces improvements in current processes and systems, including optimization of the workload

·        Manages the accurate and timely delivery of the SLAs and KPIs by planning, prioritizing, and distributing the team’s tasks

·        Monitors execution, by identifying potential delays

·        Proposes action plans to close performance gaps

·        Offers support for subordinates in carrying out daily tasks

·        Completes first-line issue resolution by engaging stakeholders and suppliers, and escalating to category team when necessary

·        Proposes remedial actions based on complaint analysis

·        Back-up for team members on task execution (in case of workload peaks, FTEs shortage); should normally cover around 25% of an FTE workload

·        Participates in the recruiting, selection and orientation program of the new hires

·        Ensures the functional training for the new hires



Carries out the Performance Management of team members:

·        Provides continuous feedback and coaching to team members

·        Provides opportunities for learning and self-development, and facilitates the development of technical competencies

·        Implements corporate performance related practices (PMP reviews)

·        Follows up on the Individual Development plan for team members and ensures it is actively considered

·        Identifies training needs for the team

·        Continuously strives to build a culture of high-performance; including recognition of the achievements


'Carries out reporting activities:

·        Prepares monthly SLA reports to key stakeholders

·        Provides an analysis of KPIs/ SLAs

·        Is responsible for accuracy of data provided.


To join our team, you will need:  

·        at least 12 months in a similar position; a total of min 24 months in a similar industry

·        Good organizational and planning skills

·        Problem solving skills

·        Good communication & collaboration skills

·        Proactiveness: generating ideas, raising flags, following-up on agreed plans and actions

·        Demonstrates drive to achieve goals

·        Decision making skills

·        Ability to motivate others

·        Time management skills

·        Orientation to customer

·        Influencing skills

·        Autonomy in managing the team and implement projects or actions with impact on the team/processes

·        Ability to comprehend and communicate objectives to various audiences

·        Ability to function in a team environment as a member and a leader

·        Fluent English + Served Cluster language written and spoken.

Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to


Job Segment: Database, Manager, Procurement, Supply, Buyer, Technology, Management, Operations

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