HR SSC Lead

Start something great today. Go Goodyear

A unique opportunity to join our Goodyear Team at an exciting time of consolidating HR processes and building a HRSS team!

Main Duties And Responsibilities

The purpose of this role is to support the Head of HR Services & Operations with the day to day operational performance of the HR SSC, and partner with the business to ensure the HR Shared Service function provides world class service. An important part of the role will be working across different functions within one team, identifying continuous process improvement & alignment opportunities and ways to enhance the customer experience.

The leader will manage a team of HR SSC Associates to deliver an exceptional, high-quality service to employees and managers; adhering to SLAs and complying with statutory requirements. This will also include mentoring and supporting the ongoing development of this population and future next generation talent (graduate / apprentice).

The leader will work closely together with HR BPs to make sure all administrative document templates (i.e. Work Contracts or Addenda) / HRSC processes remain up to date in line with Labor Law / GY Policy updates.

To Join Our Team You Will Need

•    Min 7 years of progressive HR experience, preferably with generalist experience, and 2 years in leading others in preferably a pan-European, matrix organization
•    Experience working in an HR Shared Services team
•    Strong stakeholder management and relationship building skills
•    Ability to influence and persuade across all levels of seniority
•    Strong leadership skills
•    Strong coaching and mentoring skills
•    Sound judgement and decision-making skills
•    Excellent analytical and problem-solving skills
•    Excellent customer service skills
•    Strong knowledge of labor law

If You Join Us, You Will Enjoy

•    Competitive salary package & annual bonus 
•    Free private medical services 
•    Life Insurance
•    Flexible benefits from your favorite brands available on flexible benefits portal 
•    Easter and Christmas bonus
•    25 vacation days anually 
•    WFH & Flexible Working Hours 
•    Referral bonuses for new hires recommended by you 
•    Discount price to purchase Goodyear tires 
•    Free access to the Bookster library
•    Recognition awards
•    Employee Assistance Program 
•    Being part of an open and supportive work culture  
•    Feeling inspired and supported to realize your full potential: whether its learning from assignments, exposure to new experiences or coaching and mentoring, we provide the resources to continue developing your abilities and career. 

Goodyear is one of the world's largest tire companies. It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate