Regional Process and Operations Program Manager

Start something great today. Go Goodyear

Location: Bucharest, Romania (hybrid work arrangement), this role entails travelling across the region (mainly across Europe) 

Primary purpose of the position

• The Regional Human Resource Process and Operations Program Manager will support regional leadership in developing/executing the Human Resource (HR) transformation strategy across EMEA (Europe, Middle East and Africa). 
• This role focuses on driving and executing the HR transformation while organizing and leading workshops in various locations.
• This role is responsible for overseeing regional continuous improvement projects to drive process/operational efficiencies and enhance HR service delivery to Goodyear employees - While ensuring regional initiatives are aligned to the global strategy. 

Primary duties/responsibilities:

HR Services
The Regional Process and Operations Program Manager will drive and execute the HR transformation strategy as per the timelines defined by the project team.

This role is responsible for: 

• Owning the new processes that have been designed and adjust these based on the needs.
• Conducting (fit-gap) workshops with the HR community in various locations.
• Planning the Knowledge Transfer activities and providing reporting of activities, flagging potential risks/issues towards the deliverables.
• Answering questions, finding solutions and facilitating the overall Knowledge Transfer until go-live and business-as-usual rhythms. 

Process Improvement and Project Management

• Process Improvement and Project Management: Support/Manage continuous improvement projects (within region) and act as an internal consultant to HR teams regarding project management, process improvement and change management methodologies.
• Support HR leadership in analyzing operating/service delivery models for opportunities to reduce costs, gain efficiencies and improve service to internal customers. Develop business cases, implementation plans and sustainability measures to successfully.
• Achieve continuous improvement (CI) objectives on-time and within budget. Collaborate (internally) across geographies/functions to develop innovative solutions, tailored plans and agile approaches to address unique challenges HR teams face within region.

Change Management

• Training the HR community on the new set-up and processes. 
• Effectively assess change impacts across the region and down to the local level for both HR and the businesses they support. Develop/Execute change strategies to drive adoption/engagement - Ensuring sustainable results.
• Develop/Deploy regional governance aimed at making faster, more effective decisions and facilitating effective feedback loops in order to continuously iterate improvements on deployed solutions.

Requirements: 

Education and certifications

• Required : Bachelors degree in Business, Human Resources or another related field.

Experience 

• 5 or more years of experience leading complex projects (across a global organization - desired).
• 2 or more years of experience driving operational improvement/change in HR, shared service center or related environment.
• Experience employing Lean, Six Sigma or other related process improvement methodologies in a professional environment.
• Proven results generating efficiencies (costs, return on investment [ROI], resources, etc.) and influencing change in a complex, cross-cultural environment.

Knowledge, skills and abilities 

• Preferred language capabilities : Fluent in both English and French.
• Excellent analytic, critical thinking and problem-solving skills.
• Excellent communication skills and ability to influence at all levels of an organization.
• Knowledgeable in Lean, Six Sigma or other related business process improvement methods to drive organizational efficiency.
• Ability to operate independently and drive results in a complex/multi-layered organization.
• Ability to be agile, adjust to changing priorities, operate in and adapt to circumstances with high levels of uncertainty.

What we offer: 

• Pay for Performance incentive plan.
• Recognize and reward success.
• Provide adequate health care: medical subscription & eyeglasses reimbursement.
• Protect our associates during unexpected moments in life: life insurance, employee assistance program, aid allowance.
• Support your personal plans through the Flexible benefits budget.  
• We truly believe in a healthy balance between your personal and professional life, through: 
  • Flexible work schedule - specific to the activity /department.
  • Hybrid work schedule #hybrid 
  • Vacation: 25 days/year
  • Additional days off for special events.
  • Library Subscription through Bookster
• Easter and Christmas Allowance
• Referral bonus for new colleagues recommended by you.
• Discount price to purchase Goodyear tires.
• Discount offering for products and services through agreed partnership.
• We provide the resources to continue developing your abilities and career to realize your full potential: whether it’s learning from assignments, exposure to new experiences or coaching and mentoring.
• Fun and CSR team is delegated to coordinate team events or community support initiatives. 

Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.