Senior Specialist Customer Engagement, Consumer EMEA

Working mode: Hybrid work arrangement

Main responsibilities: 

Stakeholder management magazine testing 

• Key contact for PR/media relations related to automotive magazine testing 

• Hosting tire test programs for European media across the globe  

• End-to-end tire test logistics management 

• Responsible for tire test result reporting, publication & license management  

EMEA Customer engagement   

• Definition and roll out of EMEA customer engagement and content calendar 

• B2B platform design and coordination with support of IT   

• Process design and project management of central-led customer engagement activations  
  and B2B content tools   

EMEA B2B Sales incentives management  

• Design of sales incentive programs 

• End-to-end project management of sales incentives calendar 

• External & internal main sales incentive contact/host  

• Agency brief and coordination   

Requirements: 

• Proven PR experience/media relationship building and cross-functional collaboration skills  

• Advanced event/sales incetive project management expertise  

• Digital savvy expert (B2B content engagement, lead generation and digital customer platform implementation) 

• Automotive industry professional background is considered a strong asset  

• Excellent verbal and written communication skills  

• Hands-on, can-do mindset in a fast-pace, demanding environment   

• Ready to travel on a monthly basis 

  
Join us & enjoy:

• Pay for Performance incentive plan
• Recognize and reward success
• Provide adequate health care: medical subscription & eyeglasses reimbursement
• Protect our associates during unexpected moments in life: life insurance, employee assistance program, aid allowance
• Support your personal plans through the Flexible benefits budget
• We truly believe in a healthy balance between your personal and professional life, through: 
• Flexible work schedule - specific to the activity /department
• Hybrid work schedule #hybrid 
• Vacation: 25 days/year
• Additional days off for special events
• Library Subscription through Bookster
• Easter and Christmas Allowance
• Referral bonus for new colleagues recommended by you
• Discount price to purchase Goodyear tires
• Discounts offered for products and services through agreed partnership
• We provide the resources to continue developing your abilities and career to realize your full potential: whether it’s learning from assignments, exposure to new experiences or coaching and mentoring
• Fun and CSR team is delegated to coordinate team events or community support initiatives

Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.