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Technical Engineer and Claims Expert

Date: Dec 27, 2017

Location: Budapest, BU, HU

Company: Goodyear

Goodyear. More Driven.

 

About the position: Contributes to the execution of the sales, expense and profitability targets by ensuring after sales technical support to the Hungarian market within area of product quality, performance follow-up and complain handling.

 

Purpose and scope of the job (Objectives):

  • Claim handling – managing all cases by visiting customers, examining the tires, managing all related processes
  • Coordinates all technical aspects of the Truck and OTR line-up in Hungary
  • Educates internal and external stakeholders regarding Goodyear group products
  • Represents the company in the technical area of expertise towards customers and the industry
  • Helps business growing by initiating new processes and improving existing ones, also provides technical suppport 
  • Manages claim processes for both consumer and commercial tires
  • Provides technical tire tests to customers
  • Provides technical advisory and trainings for the sales team, the customers and to the end users.

 

To join our team you will need:

  • Working experience preferably in automotive industry cooperating with customers
  • University degree desired on mechanical engenieering
  • PC literacy – MS Office
  • Fluent English and native Hungarian
  • Good analytical and communication skills
  • Good understanding of customer point of view without disregarding business feasibility and being able to prioritize impact on both

 

We offer:

  • Interesting job position in an international environment with English usage on a daily basis,
  • Permanent employment contract, with appealing employment conditions,
  • Great career development opportunities in one of the world’s largest tire companies with global footprint and recognition.

     

Goodyear is one of the world’s largest tire companies. It employs about 65,000 people and manufactures its products in 47 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

 


Job Segment: Engineer, Technical Support, Engineering, Technology

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