IT Coordinator

Location: PE - CALLAO   
Goodyear Talent Acquisition Representative: SONIA NIETO  

IT Coordinator
Callao - Peru

#LI-SN1

Primary Purpose of the Position
Coordinate and maintain the IT Country operation. The functional scope of the position encompasses the business interaction regarding project needs, attend business requirements, IT planning, acquisition of technology, customer support and infrastructure.;
Creation of Business competitive advantages using the Information Technology, shared services and cluster managers across the region as a tool.;
Maintain and manage the IT Portfolio process in the country. Liaise with Business area and IT, to create the business initiatives.

Principle Duties and Responsibilities
IT Country Budget Management: - Administrate the country expenses in accordance with approved budget. - Acquisition of IT resources according to the approved budget. - Develop IT Expenses report to IT LA;
Contracts & Vendors Management: - Manage external services, technology acquisition, vendors negotiations, services contracts and suppliers relation management in the country;
IT Customer Support Coordination with LA IT and IT Clusters Managers - Ensure timely & accurate customer support to the country users with managing of local and regional resources available in the IT Share services. - Manage the ordering, acquisition, inventorying, and disposition of hardware and software in the country. - Develop follow up to Country SLA and metrics.;
IT Application Development & Support Coordination with LA IT and IT Clusters Managers - Provide timely & accurate support to all Systems in the country. - Manage the country IT need identified as enhancements, new request, business support and new projects - Assure immediate attention to business support to solve user requirements with errors and problem-­ solving, ensuring the continuous operation of applications that support of critical mission of the business. - Develop follow up to Country business requirements.;
IT Infrastructure Coordination with LA IT • Support and work together with the Infrastructure area for immediate attention to user problems. • Assure permanent availability of IT services, Operating of technical Infrastructure installed, ensuring continuous functioning of mission critical operations. - Maintain adequate hardware, Software capability and efficiency in place. • Manage new infrastructure projects to support the IT innovation. • Assure and monitor the use of legal software, virus protection.;
Internal Controls: - Ensure Country Operates in accordance with IT Corporate & Regional Policies. - Provide Strong Support for Internal & External Audits - Raise alerts about risks associated with IT service, personnel and technological resources. Work to decrease or eliminate them.

Education & Certifications
Graduation at Information Technology, Computer, Systems Engineer or Business Administration

Experience
At least 5 years in IT Area.
Project Management and control experiences
Application development and Systems design Experience
Development, implementation and maintenance of organizations and systems, including governance and measurement processes

Knowledge, Skills & Abilities
Team work; Accountability; Initiative; Assertiveness; Good Communication (oral and written) Analytical capabilities
Customer Services Skill
Comprehensive knowledge of business systems theory and IT best practices.
Ability to analyze business interrelationships impacting in systems.
Interpersonal skills for a multicultural work environment.
Native language and English.
Technical Knowledge:
IT Infrastructure and systems (ERP).
Emerging Technologies in IT Market Knowledge
Networks & Telecommunications
Software & Hardware Platforms
Project Management
Back office software (MS Office, MS project, etc) DG1

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.