Collection Manager

Location: MX - Central Office - Santa Fe   
Goodyear Talent Acquisition Representative: SONIA NIETO  
Sponsorship Available:  No
Relocation Assistance Available: No 

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Collection Manager 

Santa Fe, Ciudad de Mexico

Primary Purpose of the Position:
•    Hands on Manager overseeing the Credit and Collection governance and strategy. Ensures consistent application of company credit and collection policy.

Principle Duties and Responsibilities:
•    Management of the Mexico Collection local team. Establish goals for department/personnel and track performance.
•    Close management of the collection, considering client portfolio management, account analysis, past due balances identification and customer negotiations, visit customers if needed.
•    Identify and implement process improvements aligned with the collection strategy.
    Identifies and tracks large accounts that have been deemed delinquent.
•    Identify and lead process improvement initiatives, manage special projects as assigned by senior management such as: Mass Merchandise Portal, e-Collection, e-Payment, among others.
•    Recommend course of action on accounts considered to be a significant risk. 
•    Accounts receivables & Collection forecast (variance analysis).
•    Assist with legal actions pertaining to Past dues accounts. 
•    Lead quarterly bad debt review process. Develop recommendations for bad debt.
•    Help the team to reconciliate customer accounts, balance confirmation and ensuring timely collections of receivables.
•    Prepare local and regional monthly closing reports.
•    Support internal and external audits.
•    Leads the credit committee and participate in all meetings that Credit area is needed. 
•    Maintain a good relationship with customers.
•    Perform reconciliations with the company's accounting and taxes area.

Education:
•    Required:
o    Bachelor’s degree in accounting, administration, Industrial Engineer or economical.

Experience: 
•    6+ years minimum in Credit and Collection: receivables management, past due management, Collections forecast, balance negotiation. Including around three years working in the credit & collections department of a multi-national company.
•    Several years of experience managing a group of people.
•    Strong communication and problem-solving skills.
•    Demonstrated talent development and leadership skills, including experience providing ongoing feedback and coaching, and ability to organize people and delegate activities to accomplish meaningful goals.

•    Desired:
    -  Experience implementing credit/collections financial solutions is a plus. 
    -  Ability to work in a fast-paced environment with great attention to detail.
    -  Multi-function finance experience in transnational companies is a plus (Example. Treasury, Accounting, Shared services for accounts receivables)

Knowledge:

•    Risk management
•    Past due management
•    Forecast account Receivables & Collections
•    Advanced English Level
•    Advanced Microsoft Office
•    ERP: SAP

•    People management / Leadership
•    Decision-making and problem solving
•    Results-oriented
•    Effective communication at various levels
•    Control, organization & optimization skills
•    Agility and proactivity 
•    Communication management with local and international work teams.
•    Positive attitude and aptitude
•    Resilient
•    Analytical
•    Negotiation skill
•    Collaborative, team player
•    Attention to detail.
•    Customer-centric attitude
•    Conflict management

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate