Goodyear. More Driven.

Innovation Center Receptionist

Primary Purpose of the Position

• The Receptionist serves as the first point of contact for clients, visitors, and employees. This role involves managing the front desk, providing administrative support, and ensuring a professional and welcoming environment. The ideal candidate is friendly, organized, and capable of multitasking in a fast-paced setting.

Primary Duties and Responsibilities

1. Front Desk Management and Administrative Responsibilities

• Greet visitors, clients, and employees in a warm and professional manner.
• Schedule and manage meeting rooms, including aligning technology setups.
• Manage associate tire sell program for Innovation Center.

2. Customer management & event management support

• In addition to traditional receptionist responsibilities, providing customer support as a receptionist delivering exceptional service to clients and visitors.
• Ability to manage multiple tasks, schedules, and logistics simultaneously.
• Professional and approachable demeanor when dealing with diverse groups.
• Prioritize tasks effectively, especially during busy event periods.

3. Communication

• Serve as a liaison between visitors and internal staff.
• Handle sensitive information with discretion and confidentiality.

4. Coordination and Problem-Solving

• Address and resolve minor issues related to office operations or direct them to the appropriate department.
• Assist in coordinating events, guest visits, or employee onboarding as required.

To join our team you, will need:

Education

• High School Diploma or equivalent.
• An associate degree or vocational certification in general business and communications is advantageous.

Experience

• 2-5 years secretarial experience is required.
• Tire industry experience is advantageous.

Knowledge and Skills

• Proficient in the use of Microsoft Office including Outlook/Teams.
• Fluency in English must possess excellent verbal & written communication skills.
• Knowledge of French/German are assets.
• Have excellent interpersonal & organizational skills & multi-tasking abilities.

Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.