Analyst Job Approval

Location:

Cologne, NW, DE

Company: Goodyear

Start something great today. Go Goodyear

Location:	Germany/Cologne
Remote work:	Hybrid
Organization:	Fleet Front Office & Back Office Europe

The opportunity
We are looking for 1 Analyst, to join our team preferably located in DACH.

On this position you will :

Responsible for the correct and timely approval of jobs entered in FOS (Fleet Online Solutions) by the service providers on behalf of our Mileage Fleet Mobility customers.
Ensure that the jobs to be approved comply with our internal rules and criteria/tire policy set out in the contracts with our Fleet Mobility customers.
Verify the necessity of the job and ensure alignment with organizational and contractual guidelines.
Monitor the automated job approval process and support further development and potential adaptations of this functionality.
Manually process jobs that deviate from the predefined rules or contract criteria. Analyze the cases and coordinate the next steps with our Fleet Service Technicians.

Key Capabilities:

Ability to partner across multiple functions and multi-cultural geographies
Technical knowledge on tires mandatory
Experience in a field position (technician, sales,...) is an asset
Organized and structured, able to oversee complex processes
Strong Business acumen - understand business specificities in different countries
Excellent problem-solving skills and analytical capabilities
Communication skills - ability to discuss critical cases with service providers
Fluent in English required, fluency in another language (French, Spanish, Dutch, German, Italian) is an asset

Deadline for applications: 14.10.2024 - 28.10.2024