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Senior IT Specialist Manufacturing - Mercury Plant


Dudelange, L, LU

Company:  Goodyear

Goodyear. More Driven.

The opportunity

We are looking for IT Specialist Manufacturing to join our team located in DudelangeOn this position you will :

  • Ensure the daily operation and support availability of the manufacturing IT systems in the agreed SLA together with other teams.                        
  • Take part in the implementations of standard systems and processes. Find further opportunities to drive more standardization (removing legacy/non-standard apps/systems).
  • Manage the user support and effectively facilitate the use of other established regional or global teams e.g. Network team, Server Team. Helpdesk etc or outsourced services e.g. MPS, etc                        

Duties and Responsibilities:


1) Follow Goodyear's standards, procedures and guidelines to ensure IT continuity, mainly around ITIL principles:

  • Incident Management (Reporting, recording and resolving incidents)
  • Change Management & Configuration management (Requesting, implementing, approving and documenting changes)
  • IT Continuity / Disaster Recovery (as part of Business Continuity: Disaster recovery documentation and agreed SLA)


2) Manage configuration, maintenance and monitoring of the factory server and network systems:

  • Coordinate or perform the installation, configuration and upgrade of the apps/hardware/OS
  • Determine and authorize users of resources based on business owners approvals
  • Schedule and manage backup and restore procedures"        

3) Manage the configuration and maintenance of factory shopfloor IT systems.

  • Coordinate or perform installation, configuration and upgrade of shopfloor systems
  • Manage PLC infrastructure


4) Close collaboration with the engineering team on daily projects.


To join our team you will need :



Technical education in IT/Electronics or any widely accepted IT certiciate showing the fundamental IT knowledge is acquired.


Knowledge and Skills:

  • Knowledge of IT components (server, network, OS, DBMS, ERP, telecommunication technology, etc.)
  • Able to define main control systems elements, basic teoric understanding of control systems (PLC, SCADA, control network, etc.)
  • Awareness of fundamental Project Management principles
  • Knowledge of ITIL processes (Incident, Problem, Change etc).
  • Ability to prioritize
  • Team player, self-learning skills, "can do" attitude, problem solving ability, curious mind.
  • Professional proficiency in English

Goodyear is one of the world’s largest tire companies. It employs about 72,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

Job Segment: Plant Operator, ERP, Help Desk, Information Technology, Project Manager, Manufacturing, Technology

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