IT Support Specialist

Location:  Fayetteville, NC
Sponsorship Available: No 
Relocation Assistance Available: No 

Goodyear. More Driven.

About the Position

The IT Support Specialist will provide end user and operating system support for the Fayetteville, NC plant.  Providing excellent customer service, technical support of both the Windows and Linux environments, and solutioning cyber security remediation will be key to the success in this role. Joining an existing team, you will jump in as need to provide additional support to our IT environment.

General Responsibilities

• Create, delete, and maintain user accounts. Configuration, implementation, and maintenance of storage file system structures.
• Use monitoring tools to assess system performance. May review system log files to analyze trends and/or problems.
• Will be required to support basic level operating system administrative functions. Troubleshoot basic problems and recommend appropriate actions. Document standard operating system/hardware processes and procedures.
• May be required to support backup/restore operational issues or be involved with the installation, monitoring, and maintenance of operating systems. Testing and implementation of operating system upgrades and patches.

Required Education and Experience

• Bachelor degree in IT or related.
• 2 or more years of experience in Information Technology or in lieu of degree 7+ years of experience.

Desired Skills and Abilities

• General knowledge of information technology and basic troubleshooting and problem determination skills

Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.