Specialist Documentation Export MEA

Start something great today. Go Goodyear

At Goodyear, we make life’s connections easier every day. People around the world count on us to get them where they need to go now and into the future.

But our relentless pursuit of forward motion doesn’t just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and cultures. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.

Come discover the opportunities ahead with Team Goodyear!

Your Future Role:

Manage the documentary process from the time the container has been loaded all the way through to final destination – billing included. Follow up on Certificate of Origin/simplified packing lists, where necessary, as well as COO's from Dubai. Ensure that, where necessary, legalization of documents is arranged.  Priority is placed on all documents being submitted in full, on time and meeting the relevant requirements at final country of destination. Work closely with sales for the opening of new accounts to ensure that all relevant information is received e.g. Department of Transportation, due diligence contact details, banking details, full documentary delivery address details, documentary requirements. Maximize customer satisfaction by driving the company and supply chain strategy in all dealings with Goodyear customers. 

Responsibilities will include, but not be limited to:

• Process control and measurement of all documentation, billing and claims.  Proactively monitor the status of the documents (incl. invoices) locally as well as with the relevant service providers. Continuously look into any process improvements which could be made
• Interact with dedicated departments and all service providers to maintain and also improve agreed processes
• Proactively request new routes/lanes when required.  Highlight any deviance from the agreed contract with carriers/service providers and resolve the issue with the support from Fright Management Team.Involvement into yearly tender
• Regular interaction with the Customer Facing Team for matters related to Non-EU shipments, inspections, LC shipments
• Ensure that the invoice tracker is kept up to date.  Keep up to speed with the country requirements for all Middle East & Africa related customers. Work with attention to details so as to avoid the possibility of any claims being received due to errors in documentation

To Join Our Team, it will require you having:

• Bachelor’s degree
• Minimum of 2 years’ experience of working in a documentary role which requires attention to detail. 
• Knowledge of Certificate of Origin’s and legalization requirements
• 2+ years clearing and forwarding experience
• Knowledge of the end-to-end supply chain process would be advantageous
• MS Office applications, relevant SAP transactions.
• Teamwork and ability to interact with multi-cultures in a resilient manner
• Customer Orientation approach
• Advanced level of English

Our offer:

• Pay for Performance incentive plan.

• Recognize and reward success.
• Provide adequate health care: medical subscription & eyeglasses reimbursement.
• Protect our associates during unexpected moments in life: life insurance, employee assistance program, aid allowance.
• Support your personal plans through the Flexible benefits budget. 
• We truly believe in a healthy balance between your personal and professional life, through:
  • Flexible work schedule - specific to the activity /department.
  • Hybrid work schedule
  • Vacation: 25 days/year
  • Additional days off for special events.
  • Library Subscription through Bookster
• Easter and Christmas Allowance
• Referral bonus for new colleagues recommended by you.
• Discount price to purchase Goodyear tires.
• Discount offering for products and services through agreed partnership.
• We provide the resources to continue developing your abilities and career to realize your full potential: whether it’s learning from assignments, exposure to new experiences or coaching and mentoring.
• Fun and CSR team is delegated to coordinate team events or community support initiatives.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.