Salesforce Platform Architect

Location: IN - Hyderabad Telangana   
Goodyear Talent Acquisition Representative: Maria Monica Canding  
Sponsorship Available:  No
Relocation Assistance Available: No 

Salesforce Architect will support the existing platforms while transitioning (legacy elimination). Own the platform admin practices (DevOps, CI/CD, test, automation, upgrade and dev strategy) and drive the day to day support of the platform, ultimate guardian for quality and sustainability
 

Job Duties and Responsibilities:

• Architect, design, and implement Salesforce-based structures to support global digital products, ensuring scalability, reliability, and effectiveness.
• Optimize the performance and stability of Salesforce instances, manage content workflows, and improve authoring experiences, while reducing costs.
• Lead the integration of Salesforce with other technology stack components such as analytics, marketing automation, and Customer Facing platform
• Participate in product and department communication and project management process
• Training, self-development, and ideation
• Platform Management: Ensure the high availability and optimal performance of Salesforce instances. Regularly evaluate system health and implement enhancements.
• Development: Design and maintain scalable Salesforce components, templates, and workflows that meet business needs and support dynamic digital interactions.
• Deployment: Create and maintain scalable SalesForce DevOps Pipelines, Release Plans and Backlog/Roadmap aligned with SalesForce's strategy
• Best Practices and Standards: Champion the adoption of digital standards and Salesforce best practices across the organization, particularly in CRM, Service Cloud, Auto Cloud, Field Services, and Commerce Cloud.
• Technical Leadership and Support: Provide expert guidance and training to team members and stakeholders, enhancing their understanding and utilization of Salesforce functionalities

Job Qualifications:

• Bachelors degree in MIS, Computer Science, Engineering, Technology, Business Administration or in lieu of degree 6 years of IT experience
• 6-8 years of hands-on experience with Salesforce in a development or admin role.
• Proven experience in managing, maintaining, and optimizing Salesforce environments for large-scale digital platforms.
• Familiarity with Salesforce integration with other digital technologies such as analytics, CRM, and marketing automation tools.
• Experience with CI/CD practices and deployment strategies in Salesforce contexts.
• Knowledge of web content management and content governance within Salesforce.
• In-depth knowledge of Salesforce architecture flows, Service Cloud, CRM, Data Cloud.
• Strong understanding of Salesforce setup, configuration, and administration.
• Proficiency in Salesforce development and publishing mechanisms.

#Li-Hybrid

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate