Share this Job

Network Engineer (all genders welcome)

Location: 

Hanau, HE, DE

Company:  Goodyear

Goodyear. More Driven.

 

Innovation. Trendsetting technologies. The highest quality. Goodyear stands for the best possible connection between cars and roads. What drives us? A passion for tires! This passion is what allows our employees to set standards that are shaping an entire industry each and every day. All our employees benefit from the opportunity to distinguish themselves through multidisciplinary, international experiences. Get started right away – join the team at our site in Hanau as

 

Network Engineer (all genders welcome)

 

The Network Engineer will join our Global IT Infrastructure Services organization responsible for professional and technical work related to network and telecommunications services. This is an advanced service supporting role primarily responsible for the transitional and operational tasks and duties in support of our Cisco Network Services to configure, install, and implement Cisco products such as routers, switches, firewall and wireless access points that span across a broad range of global network services and solutions (Local Area Network/ Wireless, Wide Area Network, Datacenter Network, Internet Edge, Application Networking Services.

 

Your tasks & responsibilities:

  • Responsible for Service Transition Processes: Knowledge Management, Change Management, Asset and Configuration Management, Release and Deployment, Transition Planning and Support, Service Validation and Testing, Evaluation
  • Manage Service Operation Processes: Incident Management, Problem Management, Event Management, Request Fulfillment, Access Management, Operations Management and be responsible for one or more low complexity/criticality services or technologies
  • Work with/across global/regional/local IT teams by providing intermediate/advanced consultation for responsible services     
  • Leverage data to identify, justify, recommend and implement system improvements, which leverage new or existing technologies
  • Interact with internal customers in the evaluation, testing, and implementation of IT business solutions; this could include: presentations on how to apply Information Technology, strategies for implementing IT solutions, and assistance in costing exercises
  • Plan, document, implement, and debug network solutions and related software, systems
  • Evaluate business and functional requirement documents, recommend solutions, project planning, and identify training needs, as well as troubleshoot intermediate to advanced problems reported by internal customers, systems, or team members; escalate to upper level associates as appropriate
  • Manage small to medium and complex projects within area of specialization and across functional groups, provide technical leadership for small to medium project teams and lead intermediate/advanced problem resolution and documentation 
  • Participate in an Emergency On-Call Rotation for after-hours and weekend support; flexible schedules and 24x7 support availability (generally scheduled in advance) may be required as necessary to support the technical needs of our customers

 

Your profile:

  • Bachelor’s Degree in MIS, Computer Science, Engineering, Technology, Business Administration or related discipline is required; in Lieu of degree, at least 10 years of relevant experience is required
  • Minimum of 5 years relevant experience
  • Advanced level of technical knowledge, including 3rd level of escalation for technical support
  • Ability to convey complex and technical issues to diverse audiences
  • Strong analytical and problem-solving skills
  • Ability to understand the business needs and deliver prompt, efficient, quality service to the business
  • Effective organization and time management skills as well as good project management skills
  • Ability to travel, including international locations; travel should not exceed one week per month
  • Availability for emergency and on call service support

 

Apply now with your salary expectations and earliest possible start date.

 

Goodyear is one of the world's largest tire companies. It employs about 72,000 people and manufactures its products in 54 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.


Job Segment: Network, Telecom, Telecommunications, Engineer, Developer, Technology, Engineering