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IT System Specialist


Hebron, OH, US

Company:  Goodyear

Location: US-OH-HEBRON-R&D-DEV-CENTER - 0994-2132   
Goodyear Talent Acquisition Representative: Poojarini Banerjee  
Sponsorship Available: No 
Relocation Assistance Available: No 



About the Position 

The IT Specialist will be the Information Technology subject matter expert for the Goodyear Development Center Hebron. This position will consult with the Global IT Infrastructure Service Organization and will be responsible for professional and technical work related to Network and Telecommunications Services.

This role will be responsible for all of the transitional and operational IT tasks and duties in Hebron. The role will support Network Service implementations that span across a broad range of Global Network Services and Solutions (Local Area Network/ Wireless, Wide Area Network, Datacenter Network, Internet and Application Networking Services). The role will be responsible for deskside support for 30 Hebron associates, infrastructure support, applications support and operations support. The role will assist in troubleshooting network and PLC related issues and implement network related improvement projects.    

Primary Responsibilities



  • Server operations, maintenance and lifecycle management (monitoring, patching, troubleshooting).

  • Networking (office and plant floor) operations, maintenance and lifecycle management. 

  • Telecommunications (phones, intercom) and firewall support.  Wireless access point operations, maintenance, and lifecycle management (monitoring, patching, troubleshooting).

  • Server room environmental support. CCTV operations and maintenance


  • Printers’ operation and maintenance (monitoring, patching, troubleshooting).

  • User laptop support. 

  • PC operations and maintenance, setup/imaging, and refreshes. 

  • Production support devices operations and maintenance.


  • User Support/Incident Management, Business Analysis/Requirement Gathering, Coordinate application software and system upgrades, User management and licensing. 

  • Troubleshoot communication between Goodyear systems (Level 1, Level 2, APS, Trace host, Sort System, etc.)

  • Back Office Systems: User Support/Incident Management, Business Analysis/Requirement Gathering, User management/application security    


  • Planning and coordination of a manufacturing execution system (requirements gathering, testing, etc), Optimize mold changes, HMI and Industrial PC firmware modifications, upgrades, hard drive cloning to improve reliability, Tire Assembly Advanced Process Server maintenance and upgrades, Tire Assembly network diagnostics, monitoring, and troubleshooting, PLC troubleshooting, Production report visualization, Facilities controls improvements (HVAC, Boiler, Air Compressor), Plantwide SCADA system implementation.

  • IT Audits and Business Continuity


Required Education and Experience 

  • Bachelor’s degree in MIS, Computer Science, Engineering, Technology, Business Administration or in lieu of degree 10 years of IT experience

  • Master's Degree desired

  • 5 or more years of relevant Technical or Business work experience.

  • Ability to convey complex and Technical Issues to diverse audiences.

  • Strong analytical and problem-solving skills.

  • Ability to understand the Business needs and deliver prompt, efficient and quality service to the Business.

  • Advanced level of Technical knowledge


Skills and Abilities

  • Good Analytical and Problem Determination Skills.

  • Effective Organization and Time Management Skills.

  • Good Project Management Skills.

  • PLC and Network troubleshooting or programming

  • Cisco and Rockwell network familiarization



Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 47 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information. 

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin

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