Field Engineer*

Location: VN - Vietnam   
Goodyear Talent Acquisition Representative: Katrena Calimag  
Sponsorship Available:  No
Relocation Assistance Available: No 

Job Responsibilities

• Tire adjustment in timely manner to maximize customer satisfaction
• Conduct regular and pro-active product performance surveys to assess Goodyear Tire performance, reduce adjustment losses
• Provide constant feedback to Marketing, Supply Chain, Sales on product performance, current market situation
• Tire certification:
  • Working with Vietnam Register (VR) to audit Goodyear factories yearly
  • Working with VR to audit Goodyear factories' Lab by two year
  • Work with VMTC, factories and related stakeholders to complete product testing compliance with local rule for all SKUs in Goodyear factories' lab or in Hanoi
  • Coordinate with Goodyear Regulatory Government Compliance and Legal firm to complete the documents for certificate
• Product training:
  • Conducts training needs assessment by collecting information pertaining to work procedures, work flow, understanding job-specific functions and tasks
  • Designs technical training manuals by identifying and describing information needs focus on sales & Mkt team, 3S and Goodyear Auto Care channel
  • Conducts continuous systematic training classes to aim: (i) Upgrade sales team capabilities, (ii) Changed 3S front-liner product perception, (iii) provide tire maintenance/tire selection training to owners and tire fitters to optimize tire performance and certified Authorized warranty GYAC dealers, (iv) Build skillful CTAs under distributors
  • Maintains quality service by establishing and enforcing standards

Job Requirements

• Has Bachelor's degree in any course related to Engineering
• Has basic technical knowledge
• Has knowledge on production process in factories is an advantage
• Willing to do field work
• Willing to be trained by the Sales and Marketing team

Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 47 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.