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Customer Service Representative UA

Date: Dec 6, 2018

Location: Kiev, 30, UA

Company: Goodyear

Location: Ukraine   
Goodyear Talent Acquisition Representative: Yevhen Vyniarskyi  
Sponsorship Available:  No
Relocation Assistance Available: No 

Do you want to be a part of a Goodyear Ukraine Customer Service team working in a fast paced, world class organization, driven by leading edge technology?

 

... if the answer is yes, then we have just the job for you...

 

About the role:

The work as CS representative in the area of customer service in a company with a global reach. Work consisting in: managing B2B customer orders, informing about availability, organizing deliveries to clients. The customer service team closely cooperates with sales, finances and logistics services. We offer our customers tires in direct shipments.

 

CUSTOMER SERVICE REPRESENTATIVE performs the following functions:

  • Customer order entry and management;
  • Contact with customers concerning goods availability;
  • Enter and process customer claims;
  • Deliveries creation based on customer requests;
  • Communication with sales team concerning loading plans;
  • Cooperation with customs and brokers;

 

           To join us you will need:

  • Qualifications: University degree (technical is an advantage);
  • Skills: Excellent knowledge of MS Office; SAP is an advantage, English language - intermediate level and above;
  • Qualities needed for this position: customer oriented, optimistic, be attentive to details, ability to work in high tempo, ambition, goal orientation and readiness to take on challenges;
  • Experience: Relevant functional experience 1y+;

     

    Benefits:

  • Work in international company;
  • Stable employment;
  • Competitive compensation package;

Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

 


Job Segment: ERP, Logistics, Procurement, SAP, Supply, Technology, Operations

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