Fleet Service Technician - Iberia

Remote position (home office) based in Center/North of Portugal area and availability to travel (70%)

At Goodyear Iberia we want to expand our team, specifically we are looking for a person who wants to grow with us, adding value within Total Mobility department as a Fleet Services Technician.

Primary Purpose of the Position

Goodyear Total Mobility: Support, auditing, inspection and field advice regarding Tires, Services and Solutions to Goodyear’s direct fleets and together with the Service Providers for those fleets. Monitoring technical aspects and reporting on mileage analysis while bearing the responsibility for giving approval to the work of Service Providers, with particular emphasis on cost-effectiveness and appropriate service level.

Principal duties and responsibilities

1. Tire management, control, monitoring, following up and inspection of all the tires so they are used correctly (reuse where relevant). Establishing guidelines and service policies to achieve the best mileage performance.
2. Service Providers: Auditing, management, control, monitoring, following up, inspection and approval or rejection of all the work done by the Service Providers. Implementing guidelines and service policies to achieve the best mileage performance.

Solutions:

1. Tire maintenance services: Auditing, controlling, monitoring and analyzing the services provided on roads.
2. Retread: To register and promoting the registration of the shipment and monitoring of casings for retread, via e-Casing.
3. Proactive Solutions: To promote the use of different solutions from Proactive Solutions, and to follow up and analyze data provided by those decision making tools for, with a view to optimizing the mileage performance and forecasting the required attendance for preventive purposes.

Analysis: To extract and analyze all the data concerning Products, Services and Solutions using different tools.

Minimum Requirements

1. Medium grade vocational training or similar.
2. Post-Sale Service for truck and fleet tires.
3. Tire technology, Truck and transport industry knowledge.
4. Claims management.
5. Microsoft Office (user), Excel (preferably Advanced), Internet (user), Apps (user).
6. Remote position (home office) based in North part of Portugal area and availability to travel (70%)
7. High analytical capacity.
8. Languages: Portuguese and Spanish. English is highly valued.

What we offer

• Good working environment
• Development in a multinational environment.
• Opportunities for professional development in the company.
• Possibility of continuous training.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies. It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.