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Regional Customer QA Engineer

Date: Apr 26, 2019

Location: Pulandian, 21, CN

Company: Goodyear

Location: CN - Pulandian   
Goodyear Talent Acquisition Representative: Ellen Xu  
Sponsorship Available:  No
Relocation Assistance Available: No 


  • Be the first contact for OE customers and to be the strong link between Manufacturing and Customer for the given OE accounts
  • Facilitate root cause analysis of issues and take action to improve with Plant Quality to prevent re-occurrence; Follow-up and cascade activities and lesson learned
  • External Communications- Improve Goodyear's contact with customers, Improve response time to issues, Proactive visits to Customers
  • Support attaining the OE quality management system requirements like Ford Q1, GM QSB, etc
  • Integrate Tire Manufacturing Quality System and deployment of Customer specific requirements
  • Participate in APQP /PPAP meetings: Technical meetings with Customer. Reviews and standardized process in line with company policies
  • Report Information for Meetings-Daily Reports, MBOM and QI meetings.
  • Manage Customer Issues: Preventive action plans, audits and efficient Issue resolution.
  • Prepare Plant for Customer Audits & Plant Visits. Coordinate Plant Information/Plant Activities/Requirements for OE customer in line with GY Global Policies
  • Help Keep GY on top of mind awareness with customers by proactive visiting customers




  • Bachelor degree, major in mechanical engineering or electrical engineering 
  • 7 to 9 years experience in tire or automotive industry, radial tire industry knowledge is preferred
    Time management and Collaborative skills
  • Engineering knowledge, process improvement tools, problem solving skills, 07 QC tools, customer relations
  • Good Communication skills, influencing skills, interpersonal relationships, skills & presentation, ownership & accountability


Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to


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