AR Team Lead - Billing & Corrections

Primary Purpose of the Position

Provide leadership & direction to a diverse team of associates who have the functional & operational responsibility for key components in the accounts receivable/credit department.

The team leader is a self-starter & change agent with a focus on project management, problem diagnosis & resolution, root cause analysis, and process improvements & implementations.

The team leader is responsible for managing & developing a team.

Principle Duties and Responsibilities:

• Effectively & efficiently manage Accounts Receivable functions in order to meet the department’s objectives & customer needs. Track team performance against KPIs.
• Collaborate with internal IT resources and Continuous Improvement teams to research & proactively recommend tools, ideas & new technology to improve existing process in order to meet demands.
• Develop associates by transferring knowledge on AR & order to cash operations & business needs.
• Take a substantial role in projects related to Billing/Corrections and coordinate significant team involvement with their design, testing and implementation.       

Required Education and Experience

• Required: Candidates must have a 4 year Degree in accounting or finance or other business related Degree.
• CPA and/or MBA or other advanced Degree desired.
• Problem solving experience 2-3 years.
• Experience working in customer service oriented environment.
• Experience working in a fast paced, high stress environment.
• Accounting &/or purchasing experience highly desirable.
• Prior experience leading a team highly desirable.

Knowledge, Skills and Abilities

• Ability to analyze issues & determine fixes.
• Ability to problem solve.
• Must be a self-starter with attention to detail.

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