AR and Billing Specialist

Location: San Francisco, Heredia.
Sponsorship Available: No 
Relocation Assistance Available: No 

Primary Purpose of the Position

The AR and Billing Specialist will join an existing team specifically responsible for handling internal and external inquiries regarding Customer Billing for Wholesale Accounts. The position is responsible for managing a work queue of billing rejects to process these to invoice, daily, allowing for timely payment by producing accurate invoicing. From a customer service perspective, the position would be responsible for all aspects of billing and customer claim resolution. This position will focus on providing outstanding customer service to both internal and external customers. Identify and implement process improvements for existing operations.

Why Join Us? At Goodyear, we are committed to innovation and excellence. Join our team to contribute to the future of tire technology and make a meaningful impact in the industry.

Principle Duties and Responsibilities

• Monitor and clear the Billing and claims queues on a daily basis focusing on accuracy of document presentment.
• Field incoming calls in a call center type environment, providing outstanding service to both internal and external customers.
• Keep Account manuals and billing notes up to date allowing for cross functionality.
• Invoice claim processing and resolution.
• Maintain established accounts on an ongoing basis allowing for an automated billing process to execute accurate and timely billing.

Required Education and Experience

• Required: Candidates must have a bachelor's degree in accounting/finance or related field.
• Desired: Prior dispute and billing knowledge.
• 0-2 years accounting, finance, or business experience.

Knowledge, Skills and Abilities

• Knowledge of computer systems: MS Office products, (especially Excel, Word, PowerPoint).
• SAP experience preferred.
• Analytical and problem-solving skills.
• Interpersonal skills that establish and maintain excellent relationships and credibility quickly.
• Ability to support accounting/finance decisions with logical evidence and persuasively present position.
• Ability to communicate or present information, both verbally and written effectively with all levels of the organization.

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