Customer Master Data - Accountant II

Requisition ID: 125055 
Sponsorship Available: No 
Relocation Assistance Available: No 

Goodyear. More Driven.

Primary Purpose of the Position

The customer master data Support Specialist will join an existing team specifically responsible for handling internal and external inquiries regarding Customer Master Data.

The Master Data specialist is responsible for the accurate setup and maintenance of customer master data, ensuring data integrity and supporting the order-to-cash process. This role involves collaborating with various departments to improve data processes, enhance efficiency, and support billing and customer service functions.  Identify and implement process improvements for existing operations.

Principle Duties and Responsibilities

• Monitor and clear the customer master data requests for changes and new creations on a daily basis focusing on accuracy of document presentment.
• Field incoming requests by email and queue portal, providing outstanding service to both internal and external customers.
• Keep Account manuals and customer master data notes up to date allowing for cross functionality.
• Customer master data requests processing and resolution.
• Participate with continuous improvement initiatives related to AR processes & systems.

Required Education and Experience

• Required: Candidates must have a bachelor’s degree in accounting/finance or related field.
• 0 to 2 years of experience in billing/customer master/pricing &/or claims.
• Prior customer master data knowledge is desired.

Knowledge, Skills and Abilities

• Knowledge of computer systems: MS Office products, (especially Excel, Word, PowerPoint). SAP experience preferred.
• Attention to details and organization skills.
• Analytical and problem-solving skills.
• Interpersonal skills that establish and maintain excellent relationships and credibility quickly.
• Ability to support accounting/finance decisions with logical evidence and persuasively present position.
• Ability to communicate or present information, both verbally and written effectively with all levels of the organization.

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Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.