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Customer Quality Engineer *

Date: Feb 10, 2021

Location: Seoul, 11, KR

Company: Goodyear

Location: KR - South Korea - AK10   
Goodyear Talent Acquisition Representative: Katrena Austria Calimag  
Sponsorship Available:  No
Relocation Assistance Available: No 


Job Responsibilities:

  • Manage Customer Quality Engineering function in Korea for Korean OE customers
  • Report Information for Meetings-Daily Reports and QI meetings
  • Help Keep GY on top of mind awareness with Customers by Proactive Visiting customers
  • Facilitate root cause analysis of issues and take action to improve with Plant Quality to prevent reoccurrence
  • Follow-up and cascade activities and lessons learned
  • Integrate Tire Manufacturing Quality System and deployment of Customer specific requirements
  • Participate in APQP /PPAP meetings: Technical meetings with Customer. Reviews and standardized process in line with company policies
  • External Communications- Improve Goodyear's contact with customers, improve response time to issues
  • Support attaining the OE quality management system requirements like Ford Q1, GM QSB, etc
  • Manage Customer Issues
  • Preventive action plans, audits and efficient Issue resolution
  • Prepare Plant for Customer Audits & Plant Visits. Coordinate Plant Information /Plant Activities/Requirements for OE customer in line with GY Global Policies


Job Requirements:

  • Bachelor’s degree in engineering, chemical or automobile
  • Minimum of 5+ years working experience in tire or Auto industry (Quality/Customer Service)
  • Working experience in working with Auto OEMs in the area of product development and quality
  • Experience in dealing with crisis discussions with OE customers or government agencies
  • Has technical background in tyres and process knowledge
  • Preferably with communication skills, presentation skills and negotiation skills  
  • Frequent travel is required
  • Has excellent communication skills in English



Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

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