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Business Process Reengineering Expert

Location: 

Shanghai, SH, CN

Company:  Goodyear

Location: CN - RHQ   
Goodyear Talent Acquisition Representative: Amber Li
  
Sponsorship Available:  No

Relocation Assistance Available: No 

The primary purpose of a Business Process Reengineering (BPR) Expert role is to lead and facilitate efforts to fundamentally rethink and redesign business processes within an organization to achieve significant improvements in efficiency, effectiveness, and overall performance.

This role focuses on identifying opportunities for process optimization, streamlining workflows, eliminating redundancies, and leveraging technology to drive innovation and transformation across the organization. Ultimately, the goal is to enhance organizational agility, customer satisfaction, and competitive advantage by aligning business processes with strategic objectives and industry best practices through systematic analysis, redesign, and implementation.

 

Business Process Analysis and Redesign:
•    Conduct comprehensive assessments of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
•    Utilize various analysis techniques, such as process mapping, value stream mapping, and data analysis, to understand current state processes and performance metrics.
•    Lead cross-functional teams in reimagining and redesigning business processes to achieve desired outcomes, such as cost reduction, improved quality, and enhanced customer satisfaction.
•    Develop and document new process designs, workflows, and standard operating procedures (SOPs) based on industry best practices and organizational objectives.
Change Management and Stakeholder Engagement:
•    Develop change management strategies and plans to facilitate the adoption of new processes and ensure alignment with organizational goals.
•    Engage stakeholders at all levels of the organization to build buy-in, address concerns, and foster a culture of continuous improvement.
•    Provide ongoing support and resources to enable employees to effectively execute redesigned processes and adapt to change.
Implementation and Performance Measurement:
•    Identify opportunities to leverage technology solutions, automation, and digital tools to optimize business processes and drive efficiency gains.
•    Collaborate with IT teams to evaluate, select, and implement appropriate technology solutions that support process redesign objectives.
•    Define key performance indicators (KPIs) and metrics to measure the effectiveness of reengineered processes and track progress towards performance improvement goals.
•    Establish mechanisms for ongoing monitoring, reporting, and analysis of process performance to identify opportunities for further optimization.

Continuous Improvement and Knowledge Management:
•    Contribute to the development of best practices, tools, and templates to support future BPR initiatives and build organizational capabilities in process improvement.
•    Document project methodologies, process designs, and lessons learned to capture organizational knowledge and facilitate knowledge sharing.
•    Foster a culture of continuous improvement by facilitating regular reviews and feedback sessions to identify further opportunities for optimization.
•    Lead post-implementation reviews to assess the impact of process changes and identify lessons learned for future initiatives.
 

Education & Certifications

Required    
A bachelor's degree in a relevant field such as Business Administration, Management, Computer Science, Operations Management, Industrial Engineering, or a related discipline  Desired    
•    Master’s degree or BPM certification preferred.
•    Certified Business Process Professional (CBPP)
•    Lean Six Sigma Certifications: Certifications such as Six Sigma Green Belt, Six Sigma Black Belt, or Lean Six Sigma

 

Experience requried
•    Total 10+ years of working experience with at least 5 years in Business Process Analysis and Improvement practice
•    Proved experience in analyzing complex business processes, identifying inefficiencies, and developing strategies to streamline workflows, reduce waste, and optimize performance. 
•    Track record of successfully leading process improvement projects from initiation to completion with positive impact on business.
•    Experience in using data-driven approaches to inform process improvement decisions and measure the effectiveness of process changes.

Knowledge, Skills & Abilities required
•    Continuous improvement mindset to challenge the status quo, seek feedback, and drive ongoing optimization.
•    Strong analytical skills to assess complex business processes and identify inefficiencies.
•    Proficiency in problem-solving methodologies to diagnose root causes and develop innovative solutions.
•    Project management expertise to plan, execute, and monitor process improvement projects.
•    Excellent communication and influencing skills to articulate concepts, present findings, engage stakeholders and inspire others to contribute to process improvement initiatives.
•    Collaboration abilities to work effectively with cross-functional teams.
•    Up-to-date knowledge of industry-specific regulations, standards, emerging technologies and best practices related to business processes and operations. 
•    Knowledge of change management principles to facilitate organizational change and manage resistance.
•    Familiarity with IT systems and industry-specific regulations to align process improvements with technology and compliance requirements.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate


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