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Workplace Experience Assistant


Shanghai, SH, CN

Company:  Goodyear

Location: CN - Shanghai   
Goodyear Talent Acquisition Representative: TROY CUAN  
Sponsorship Available:  No
Relocation Assistance Available: No 

Primary Purpose of the Position

  • The key focus for this role is to create a single and visual point of contact for company associates/visitors, to provide high standards admin services, representing our company’s values in appearance, presentation and manners.  As a good front of office experience, support our associates to have a good workplace experience, demonstrate high level of security awareness and follow company security procedure.                                                



Workplace experience Operations EHS, Security & Quality

  • Manage and book office supplies online, including pantry and stationary supplies, and ensure the best balance between staff needs and cost saving opportunities.
  • Manage and register office keys uses (lockers and cabinets) efficiently, including to distribute keys for new associates.
  • Arrange and register club cards for associates’ use.
  • Receive Express timely and make sure do registration correctly.
  • Submit and do payment request for office supplies related cost timely and accurately, according to company policy.           

Customer Receptionist Services & Admin Help Desk

  • Greet, assist and lead new hires/candidates/visitors to the proper place and to the relevant staff.
  • Update associate contact information in excel timely and accurately.
  • Provide Helpdesk service to collect associates’ feedback for office equipements problems, coordinate with supplies and ensure the problems are solved timely.
  • Keep the reception area to meet 5S standards.     

EHS & Security

  • Make and issue company entry badge/building entry access (Ai Baoban) with proper access for new hires/vendors/visitors, take back budget for withdrawn associates. Monitor and maintain entry badge consumables in line with agreed stock levels.
  • Do office tour for new associates, including office safety introduction, and act as the first line of support for any concerns raised.
  • Manage and ensure First aid boxes are sufficient for good use.        


  • Update SMC Email group, to ensure new associates/exit associates’ email addresses are correctly and timely updated in the GAIMS.
  • Assist and support admin team for event & activities to reach its agreed goals.
  • Other adhoc jobs assigned by the Office Manager.



  • Bachelor degree
  • 1-2 years of working experience (new graduate with good potential is acceptable).
  • Experience in office management or hospitality industry is a plus.
  • A highly self-motivated and passionate team player with a great attention to detail.       
  • Strong people focused skills including communication, relationship building and stakeholder management.
  • Proactiveness and can-do spirit.
  • Good written and oral English.
  • Microsoft Office skills.


Goodyear is one of the world’s largest tire companies. It employs about 63,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

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