Business Support Executive (OE & EM)

Location: Singapore   
Goodyear Talent Acquisition Representative: Bon Jovi Sinday  
Sponsorship Available:  No
Relocation Assistance Available: No 

Job Responsibilities:

Export-B Emerging Markets (ri Lanka, Bangladesh, New Caledonia, Cambodia, Laos, Myanmar)

• Consolidate monthly orders for alignment with demand planner, process all ad hoc orders such as but not limited to: AL, PIPO, price approval, etc.
• Sort allocation (by SKU, GM, distributor) based on monthly supply confirmation
• Maintain customer order forms and updates stakeholders, update customers on allocation, liaise with shared services the issuance of STO/PO, update pricing manager for price maintenance, update sales coordinator for sales order creation and proforma invoice issuance
• Maintain master order from: PIPO, new SKUs, etc.
• Follow up on AL approvals, material extension, vprice maintenance requests
• Address customer’s request on orders, backorder status, shipping requests, etc.
• Claims processing: work with the stakeholders to validate and process claims/reimbursements (short/wrong shipment, aged tires, tyre quality issues, etc. – and update claim tracker

OE Korea

• Prepare quotations and GM analysis
• Process customer Pos, maintain order forms, liaise with relevant functions for order processing
• Follow up AL approvals, material extension, vprice maintenance request

General Business Support

• Assist in product portfolio (16 Box) management to ensure the "right" or optimum product portfolio is maintained
• Liaise with distributor to ensure timely promotional support is provided to protect and drive sales and market share
• Liaison for regional initiatives e.g. Product Definition Project, SKU rationalization, PCP Processes, etc.
• Timely submission of information and reports for monthly meetings

Qualifications:

• At least 2 years of experience is sales/marketing operations/support
• Has good analytical and communication skills - able to analyze raw data and derive useful information for use in reporting and decision making
• Well verse with computer skills for common desktop applications such as Words, Excel, PowerPoint, etc.
• Must have initiative and be able to hand confidential matters with utmost discretion
• Interact well with all layers in the organization is essential
• Must be approachable maintain good working relationship with all associates

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate