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Continuous Improvement Lead


Taguig, 00, PH

Company:  Goodyear

Location: PH - Philippines - A5R0   
Goodyear Talent Acquisition Representative: Katherine Grace Ramos Bello  
Sponsorship Available:  No
Relocation Assistance Available: No 

Job Responsibilities

  • RPA Process analysis, process candidate assessmentProcess mapping and standardization, Both productions operations, mild troubleshootingLiaising with Managed Services PartnerRPA Controller (backup)
  • Work with global process owners, GBS leadership, Internal Audit, and local stakeholders to develop detailed RPA enhanced plans for each improvement initiative. Develop detailed plans, budgets and resource requirements. Support CI Manager in gaining approval from appropriate governance committees (GBS, Regional or Global as required)
  • Coordinate and drive implementation of initiatives for their process on time and on budget using Goodyear project management methodology. Support status update meetings with appropriate governance committees (GBS, Regional or Global as required)
  • Ensure that full communication and change management plans are in place and executed for all initiatives. To name a few, this would consist of:
    • Newsletters
    • Business Updates on CI Projects/ RPA Transitions
    • Audit testing completion
    • Management Presentations
  • This include ensuring training, both in GBS and in the local businesses is carried out
  • Set RPA governance in place and ensure compliance for everyone who will submit RPA ideas and recommendations are following the process


Job Requirements 

  • 3+ years of experience in identifying and implementing process and/or technology changes within a relevant workstream environment (finance, procurement, customer service) to improve efficiency or quality
  • 6+ years of total work experience in a relevant workstream (finance, procurement, customer service) environment
  • 4+ years of Business/System Analyst (or equivalent) experience
  • 6 months of developing and implementing RPA process automations OR recent formal RPA Intermediate Training completion
  • Agile project management experience
  • Process design / continuous improvement experience
  • Relevant workstream experience
  • Strong process automation experience
  • Experience in RPA
  • UI Path Diploma – Academy 2
  • In-depth and demonstrable knowledge of their specific workstream process
  • Lean Six Sigma trained
  • Strong project and change management skills, familiarity with project management approaches and tools required
  • Strong communication skills with all levels of internal stakeholders and ability to influence others towards a common goal required
  • Active listening skills and ability to manage upwards and negotiate between conflicting stakeholders
  • Knowledge of Business/System Analysis in a structured environment
  • Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution



Goodyear is one of the world’s largest tire companies. It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to


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