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HRSSC Operations Coordinator


Taguig, 00, PH

Company:  Goodyear

Location: PH - Philippines - A5R0   
Goodyear Talent Acquisition Representative: Joseph Robines  
Sponsorship Available:  Yes
Relocation Assistance Available: Yes 

Primary Purpose of the Position


  • In this position, the incumbent is overall responsible for the hire-to-retire process of HRIS (Human Resource Information System), GAIMS (Goodyear Access & ID Management System), and 201 file Management.
  • The incumbent will also be responsible for the end-to-end Benefits processing and payment which may include, but are not limited to: Government loan processing and payment, government contribution payment, government-mandated leave benefit, Bereavement assistance, GBS leave management and Retirement program.
  • This role will also be responsible for all related Headcount and cost center reportorial requirements.
  • Expected to manage the creation and maintenance of GBS HR’s process documentation and will serve as the resource person for Total Rewards, Expatriate Management, and audit.
  • The key responsibility of this role is to implement controls and maintain appropriate rules to facilitate full compliance and changes in processes if required.
  • The incumbent will also manage associate inquiries and questions regarding Benefits in a timely manner, generate reports on recurring issues and matters, and will proactively look at possible changes for continuous improvement. In addition, he or she may be required to assist and support appropriate departments for any other tasks and activities that may necessitate assistance


Job Responsibilities


Benefits Administration – overall responsibility for the end-to-end Benefits processing, payment, and administration. The incumbent will also serve as a first point of contact for all benefits-related inquiries.

(i) Administering the organization’s benefits programs (e.g., retirement plans, loans program, leave policies, insurance policies, Bereavement assistance, etc.).

(ii) Researching and analyzing benefits plans, programs, and policies.

(iii) Making recommendations based on data analyses.

Monitoring government regulations, legislations, and benefits trends. Managing the enrollment, renewal, and the distribution process


Data Management and Solutions – responsible for the hire-to-retire systems data management process, which may include, but is not limited to:

(i) Hire to retire data maintenance in SAP HRIS and Goodyear Access and ID Management System ensuring 100% accuracy. Receives and manages employee data maintenance requests such as employee relationship change, mass uploads, individual data correction for personal/non-personal data, employee category change, pay/work schedules, effective date changes, and execution of reversals;

(ii) Communicate with HR and business leaders to ensure robust document management and address any gaps which can include, supporting delivery of all documentation processes including scanning and storage of physical records/documents, managing access and circulation, and retention and deletion (201 file management)

(iii) Responsible for headcount-related and cost-center data management reporting and analytics

(iv) Expat Management, Vendor Creation for Master Data’s Vendor Entry

(v) Resource person for total rewards

(vi) Support DOLE audit requirements when requested


Job Qualifications

  • Bachelor’s/College Degree in any Business or HR Related Course
  • Bachelor’s Degree in Finance and Accounting
  • Minimum 2 years experience of working and facilitating Benefits Administration in a fast-paced environment
  • Experience in SAP HRIS (HR and Data/Process management preferred)
  • Experience of working with SAP or equivalent database required
  • Experience in identifying and implementing process and/or technology changes to improve efficiency, quality, and effectiveness
  • Excellent proficiency in Computer Applications with Advanced working knowledge of Microsoft Office platforms primarily Excel
  • Organization and prioritization skills, ability to manage workload and respect deadlines
  • Demonstrated ability to make informed decisions, manage conflicting priorities, in a fast-paced environment, and be open to change
  • Ability to work as part of a team, Customer-focused and detail-oriented 
  • Excellent communication skills both written and oral for English and have a passion to interact with different individuals, building and maintaining relationships
  • Possesses high ethical standards and honesty as the is responsible for ensuring a company adheres to required regulations




Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.


Goodyear is one of the world’s largest tire companies. It employs about 72,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

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