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SharePoint Developer

Date: Nov 25, 2018

Location: Taguig, 00, PH

Company: Goodyear

Location: PH - Philippines - A5R0   
Goodyear Talent Acquisition Representative: Mario Latina Siman  
Sponsorship Available:  No
Relocation Assistance Available: No 

PRINCIPLE RESPONSIBILITIES:

 

  • Service Operation Processes: Incident Management, Problem Management, Event Management, Request Fulfillment, Access Management, Operations Management.
  • Service Transition Processes: Knowledge Management, Change Management, Asset & Configuration Management, Release & Deployment, Transition Planning & Support, Service Validation & Testing, Evaluation.
  • Responsible for one or more low complexity/criticality services or technologies.
  • Works with/across global/regional/local IT teams by providing intermediate/advanced consultation for responsible services.
  • Leverage data to identify, justify, recommend and implement system improvements, which leverage new or existing technologies.
  • Interact with internal customers in the evaluation, testing, and implementation of IT business solutions. This could include: presentations on how to apply Information Technology, strategies for implementing IT solutions, and assistance in costing exercises.
  • Plan, document, implement, and debug software, systems and/or databases. Incumbent may be required to do intermediate/advanced configuration or system modifications to those environments.
  • Evaluate business and functional requirement documents, recommending solutions, project planning, and identifying training needs.
  • Troubleshoot intermediate to advanced problems reported by internal customers, systems, or team members; escalating to upper level associates as appropriate.
  • Document and map workflow and processes using current technologies.
  • Manage small to medium projects within area of specialization and across functional groups. Provides technical leadership for small to medium project teams.
  • Leads intermediate/advanced problem resolution and documentation which may span functional areas. Problems are often complex and ambiguous in nature.
  • Participate in an Emergency On-Call Rotation for after-hours and weekend support.
  • Flexible schedules and 24x7 support availability (generally scheduled in advance) may be required as necessary to support the technical needs of our internal customers.
  • May be required to perform activities associated with Service Delivery Management (SDM) or Technical Delivery Management (TDM) of one or more services. SDM includes owning all aspects of a dedicated service with an emphasis on technical delivery. SDM involves owning the day-to-day operational delivery of the service(s). TDM includes ownership, maintenance, publishing and enforcing standard implementation, configuration, versioning, standardization penetration reporting, 24 month roadmap, awareness of common incidents, and involvement in Problem Management for supported services. TDM also includes participating in Continuous Service Improvement and consumption & capacity management.

 

REQUIRED EXPERIENCE:

 

  • Minimum of four to six years’ experience in applying current information technology to specific areas of the business
  • With 3 years as IT or Software Developer, SharePoint Developer, Computer Programmer, IT or Software Engineer or related
  • With 3 years in SharePoint Development and Architecture Design, Configuration and Implementation with SharePoint 2010 and newer versions
  • Has relevant experience with SharePoint Online and workflow tools
  • Advanced expereince in programming languages such as HTML5, XHTML, DHTML, XSL, XSLT, JavaScript, AJAX, jQuery, JSOM, CSOM, REST API, web standards or CSS3-driven layouts, C#, .Net Platform
  • At least 2 years experience with User Interface design such as Kendo UI, Bootstrap; working in structure and unstructured databases; working with global teams providing IT solutions; defining, delivering, and managing business and technology solutions; with cloud hosting solutions
  • With at least 6 months experience in data analytics, BOTS, artificial intelligence, Machine learning and other advanced technologies. Exp. can be gained concurrently.

 

EDUCATION:

  • Bachelor’s Degree in MIS, Computer Science, Engineering, Technology, Business Administration or related discipline is required.

 

PERSONAL SKILLS/ATTRIBUTES AND QUALIFICATIONS:

 

  • Ability to understand the business needs and deliver prompt, efficient, quality service to the business; works to anticipate, identify and meet end-user needs; drives outward results and ensures high-quality standards are met
  • Can convey complex and technical issues to diverse audiences, orally and in writing, in a manner that is easily understood, authoritative, and actionable for the business; actively listens to peers’ input
  • Strong analytical and problem solving skills; acts decisively and swiftly, identifies problems and drives towards solutions, takes on responsible roles and accountability for outcomes and is comfortable making difficult decisions
  • Ability to apply different strategies to convince others to change their opinion or plan, and wins support from others for ideas; is able to build support with peers without direct lines or reporting across a matrix organization
  • Creates relationships with new acquaintances quickly and confidently; works to build trust and partner with stakeholders; successfully manages both internal and external relationships
  • Intermediate to advanced level of technical knowledge. Expected to be 3rd level of escalation for technical support.
  • Works under minimal supervision.
  • Solid understanding of various business areas or a specialist in a single business area; ability to translate business requirements to provide optimal solutions and excellent customer service.
  • Is recognized for knowledge of business processes and technical skills.
  • Must be able to think conceptually about service structures and communicate those ideas in a non-technical form to stakeholders. Inversely, they must be able to think logically about system requirements and communicate those needs to the supporting IT staff.
  • Capable of providing guidance and mentoring to other associates on service operations and processes

Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

 


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