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Logistics and Planning Specialist

Date:  Jun 8, 2021
Location: 

Taguig, 00, PH

Company:  Goodyear

Location: PH - Philippines - A510   
Goodyear Talent Acquisition Representative: Katrena Austria Calimag  
Sponsorship Available:  No
Relocation Assistance Available: No 

Job Responsibilities:

OTD Role:

  • Manage the day to day Order To Delivery operations by ensuring timely, reliable, and cost-efficient way of servicing customer orders
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Process customer orders including sales order creation, stock allocation, back-order processing, invoicing, and credit memo processing
  • Monitor status of orders and shipments and prepare regular updates to customers
  • Build sustainable relationships of trust through open and interactive communication

Importation and Logistics:

  • Ensure 3PL full compliance to Service Level Agreement such as on-time delivery, correct usage of delivery units, inventory accuracy, good warehousing practices, safety compliance
  • Responsible for the coordination of incoming goods and daily dispatches as per requirements
  • Provide support in the planning and tracking of the shipment of finished orders
  • Actively participate in continuous improvement and problem-solving activities within Supply Chain
  • Arranging customs clearance with the broker
  • Monitoring/coordinating container arrival in the warehouse
  • Verifies T&W billings from 3rd party providers

Demand Management Support:

  • Support Supply Chain Business Partner in data gathering related to demand forecasting
  • Helps in demand forecast uploading in SAP

 

Job Qualifications: 

  • Graduate of a 4-year Collegiate Business Course as minimum
  • Bachelor’s degree related to Business, Logistics, Industrial Engineering or Accounting
  • At least 5 years combined experience in Customer Service, Logistics, Warehousing, Inventory Control, and Supply Chain
  • Preferably with experience in dealing with concerned Government agencies related to Import/Export activities like Bureau of Customs, Department of Trade/Bureau of Product Standards
  • Knowledge of SAP, Data Warehouse, Spread Sheets, Customer Service, Logistics, Load to Truck/Container Van compatibility, Local Geography, Communication, and Inter-personal skills

 

 

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate


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