Sharepoint Support Specialist

Location: PH - Philippines - A5R0   
Goodyear Talent Acquisition Representative: Maria Monica Canding  
Sponsorship Available:  No
Relocation Assistance Available: No 

We are looking for a SharePoint Support Senior Analyst to join our Corporate Support team and provide technical support for our SharePoint environment. You will be responsible for resolving issues related to SharePoint functionality, performance, security, and integration with other Microsoft 365 services. You will also assist with SharePoint site design, configuration, migration, and administration projects.

Job Responsibilities:

• Provide first-line technical support for SharePoint Online and on-premises users, resolving issues related to:
• Navigation and functionality
• Permissions and access control
• Document libraries and lists
• Workflows and automation
• Search and content retrieval.
• Maintain and optimize SharePoint environments for performance and security.
• Perform user provisioning and manage permissions within SharePoint and Microsoft 365.
• Assist with SharePoint site design, configuration, and migration projects.
• Troubleshoot complex SharePoint issues, leveraging PowerShell scripting for automation and advanced troubleshooting.
• Stay up-to-date with the latest SharePoint features and functionality through ongoing learning and certification.
• Document knowledge and procedures for internal use.
• Collaborate effectively with internal teams to ensure successful implementation and utilization of SharePoint solutions.

Job Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, Management Information Systems, Technology or related field, or equivalent work experience.
• With 3-5 years of experience supporting SharePoint Online environments.
• Proven experience troubleshooting and resolving SharePoint issues.
• Working knowledge of Microsoft 365 and its integration with SharePoint.
• Experience with PowerShell scripting for SharePoint administration is a strong plus.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Strong analytical and critical thinking skills.
• A passion for learning and staying current with evolving technologies.
• Certifications in SharePoint, Microsoft 365, or related technologies are preferred.
• Must be willing to report onsite 2x a week in BGC, Taguig

#Li-Hybrid
 

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate