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Customer Service Representative Aviation (m/f)

Location: 

Tilburg, NB, NL

Company:  Goodyear

Goodyear. More Driven.

 

The opportunity

We are looking for a Customer Service Representative Aviation to join our team in Tilburg.

On this position you will :

  • Act as point of contact for internal- and external customers.
  • Inform and report to internal- and external customers regarding customer order/delivery status and shipments.
  • Share intelligence gathered with customers.

 

Responsibilities:

  • Internal process coordination:  Accuracy on regulations, customs control and invoicing all in accordance to predetermined standards. Contribute to improve forecast accuracy, in accordance with the sales team.        
  • Retread Production: follow up on repair orders with production scheduling and ensure in time delivery as agreed with your customer. Participate in plant related discussions and or projects. 
  • Continuous Improvement: Improve services and processes to meet and exceed internal requirements and customers's expectations.        
  • Build Talents and Teams: Continuously develop individual skills according to development plan.  Contribute to projects, Internal and external Audits.

 

To join our team you will need :

 

Education:

MBO+ / HBO.

 

Languages:

  • Fluent in English and preferably Dutch
  • French can be an advantage but not a requirement
     

Experience:

  • Desired 3-5 years’ experience as Supply Chain coordinator / Customer Service Representative.
  • Strong knowledge of SAP system and the Microsoft package is desired.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

 


Job Segment: Supply Chain, Supply, Network, Procurement, SAP, Operations, Technology

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